Telecaller

Jorte career counsel pct ltd is looking for a Telecaller to join its team in Navi Mumbai, Mumbai. The team is filling 20 vacancies. Salary is up to ₹35,000/month.

Employer’s description

Telecaller. 1 - 2 Years Experience Compulsory. | Type : Domestic, Inbound, Outbound | Languages : Marathi, Hindi, English

Compensation

Compensation: ₹15,000 – ₹35,000 per month.

Key responsibilities

As a Telecaller, your work will include:

• You will log every interaction and its outcome in the support system.
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets

Who can apply

• 1–2 years of relevant experience
• Minimum qualification: 12th Pass
• Skills: Domestic, English, Hindi, Inbound, Marathi, Outbound
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Domestic, Inbound, Outbound
• Languages: Marathi, Hindi, English
• Someone customer-first and polite

Position details

• Location: Navi Mumbai, Mumbai, Maharashtra
• Work type: Office-based
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Openings: 20
• Shift: 10:00 AM - 6:00 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Jorte career counsel pct ltd today.