Customer Care Executive

Just Hired Skill Bridge Llp has an opening for a Customer Care Executive based in Jayanagar, Bengaluru. You can earn up to ₹18,000/month. The team is filling 5 vacancies.

In the employer’s words

Handle Calls And Convert Inquiries Into Bookings/Sales. Resolve Customer Queries And Handle Objections Effectively. Meet Daily Targets And Maintain High-Quality Standards. 1 - 2 Years Experience Compulsory. | Type : Outbound, Inbound, Sales | Languages : English, Hindi

Requirements

• 1–2 years of relevant experience
• Graduate or equivalent
• Comfortable with English, Hindi, Inbound, Outbound, Sales
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Outbound, Inbound, Sales
• Languages: English, Hindi
• A patient, customer-first attitude

What you get

Salary: ₹15,000 – ₹18,000 per month, based on skills and experience.

Day-to-day work

Here is what a typical day looks like:

• Log every interaction and its outcome in the support system.
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails

Job details

• Job location: Jayanagar, Bengaluru, Karnataka
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 5
• Job type: Full time
• Work type: On-site
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday

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