Collection/Recovery

K K Enterprises wants to bring on a Collection/Recovery for its Thane West, Mumbai team. 20 candidates will be hired for this role. Salary is up to ₹25,000/month.

Note from the employer

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. Languages : Marathi, Hindi, English

Key responsibilities

In this role, you will:

• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• You will meet quality, call-handling and satisfaction targets.
• Handle inbound and outbound customer calls, chats or emails
• You'll log every interaction and its outcome in the support system.

Salary and benefits

You will be paid ₹15,000 – ₹25,000 per month.

Candidate profile

• Freshers are welcome to apply
• Education: Below 10th
• Comfortable with English, Hindi, Marathi
• No English required
• Freshers can apply
• Languages: Marathi, Hindi, English
• Someone polite and patient

Job at a glance

• Work location: Thane West, Mumbai, Maharashtra
• Job type: Full time
• Work type: Office-based
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 20

Interested? Apply now on BetterJobs with your resume — K K Enterprises reviews applications regularly.