Telecaller

K One Tea wants to bring on a Telecaller for its Varachha, Surat team. You can earn up to ₹18,000/month.

Note from the employer

Make Outbound Calls To Promote And Sell Products Or Services. Address Customer Queries, Negotiate Deals, And Meet Sales Targets. Maintain Detailed Call Records And Follow Up With Leads Effectively. 1 - 2 Years Experience Compulsory.

Requirements

• 1 to 2 years of experience in a similar role
• Education: Tenth Pass
• Comfortable with Typing speed, CRM tools, Verbal communication, Active listening
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.

Salary and benefits

You will be paid ₹15,000 – ₹18,000 per month.

Key responsibilities

As a Telecaller, your work will include:

• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails
• You will identify upsell opportunities where relevant.
• You'll resolve queries and complaints with patience and accuracy.
• You'll follow call scripts and update customers on ticket status.
• Log every interaction and its outcome in the support system

Job at a glance

• Work location: Varachha, Surat, Gujarat
• Vacancies: 1
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Work from office
• Job type: Full time
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by K One Tea.