Team Leader

K Vista Enterprises is looking for a Team Leader to join its team in Thane West, Mumbai. Salary is up to ₹40,000/month.

In the employer’s words

Team Leader For Thane Location. Handles The Team. Do Calls For Thane Location. More Than 2 Years Experience Compulsory. | Languages : Marathi, Hindi, English | Preferred Experience In : Real Estate

Salary and benefits

You will be paid ₹35,000 – ₹40,000 per month.

Requirements

• At least 2 years of relevant experience
• Minimum qualification: 12th Pass
• Comfortable with English, Hindi, Marathi, Real Estate
• Basic English
• More Than 2 Years Experience Compulsory.
• Languages: Marathi, Hindi, English
• Preferred Experience In: Real Estate
• You are customer-first and patient

Key responsibilities

Your main tasks will be to:

• You will identify upsell opportunities where relevant.
• You'll handle inbound and outbound customer calls, chats or emails.
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy.
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status

Position details

• Work location: Thane West, Mumbai, Maharashtra
• Shift: 10:30 AM - 7:30 PM | Tuesday to Sunday
• Job type: Full time
• Work mode: Work from office
• Openings: 1
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Ready to start? Upload your resume and apply to K Vista Enterprises today.