Customer Care Officer

Looking for a Customer Care Officer role in Shivaji Nagar, Bengaluru? Kadtech Hr Solutions is hiring now. Freshers can apply. The pay goes up to ₹30,000/month. 3 candidates will be hired for this role.

Note from the employer

We Are Looking For An Enthusiastic And Results-Driven Telecaller To Join Our Team. You Will Be The Frontline Of Our Communication With Potential And Existing Customers. Your Primary Goal Will Be To Generate Leads, Convert Prospects Into Customers, Handle Queries, And Maintain High Levels Of Customer Satisfaction. Type : Inbound, Outbound, International, Domestic, Sales | Marketing | Languages : Kannada, English

Skills and qualifications

• Open to freshers
• Education: 12th Pass
• Good knowledge of Domestic, English, Inbound, International, Kannada, Marketing, Outbound and Sales
• Basic English
• Freshers can apply
• Type: Inbound, Outbound, International, Domestic, Sales
• Marketing
• Languages: Kannada, English
• You are polite and calm under pressure

Roles and responsibilities

• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system.
• Resolve queries and complaints with patience and accuracy
• You will identify upsell opportunities where relevant.
• You'll follow call scripts and update customers on ticket status.

Salary and benefits

Compensation: ₹21,000 – ₹30,000 per month.

Job details

• Work location: Shivaji Nagar, Bengaluru, Karnataka
• Vacancies: 3
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: Work from office
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time

Ready to start? Upload your resume and apply to Kadtech Hr Solutions today.