Customer Care Executive

Kalyan Enterprises has an opening for a Customer Care Executive based in Manesar - Gurgaon, Delhi. The team is filling 2 vacancies. Salary is up to ₹22,000/month. Great for first-time job seekers.

Employer’s description

Hamare Workshop Me Car Servicing Aur Repairing Related Work Hota Hai.Aapko Customer Calling, Job Card Entry/Manage Karna, Customer Handling Aur Basic Workshop Support Ka Kaam Dekhna Hoga.

Skills and qualifications

• Open to freshers
• Education: 12th Pass
• Comfortable with CRM tools, Active listening, Hindi and English, Verbal communication
• Female Only
• Basic English
• Freshers can apply
• You are polite and patient

Salary and benefits

The salary for this role is ₹15,000 – ₹22,000 per month.

Key responsibilities

Your main tasks will be to:

• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy
• You will follow call scripts and update customers on ticket status.
• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system

Job details

• Job location: Manesar - Gurgaon, Delhi, Delhi
• Job type: Full time
• Vacancies: 2
• Work type: Office-based
• Shift: 09:30 am - 6:00pm | Monday to Saturday
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Kalyan Enterprises.