Customer Care Executive

Join Kalyani Motors Private Limited as a Customer Care Executive in Brookefield, Bengaluru. There are 5 open positions. The pay goes up to ₹20,000/month.

Note from the employer

Service Calling Follow Up. 1 - 2 Years Experience Compulsory. | Type : Inbound, Outbound | Languages : Kannada, English

Eligibility

• 1 to 2 years of experience in a similar role
• Minimum qualification: 12th Pass
• Good knowledge of English, Inbound, Kannada and Outbound
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Inbound, Outbound
• Languages: Kannada, English
• Someone polite and customer-first

Your responsibilities

In this role, you will:

• You will meet quality, call-handling and satisfaction targets.
• You will resolve queries and complaints with patience and accuracy.
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system

Compensation

You will be paid ₹15,000 – ₹20,000 per month.

Job details

• Location: Brookefield, Bengaluru, Karnataka
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Work from office
• Openings: 5
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time

If this job suits you, apply now — shortlisted candidates will be contacted by Kalyani Motors Private Limited.