Customer Care Executive

Looking for a Customer Care Executive role in Raja Rajeshwari Nagar, Bengaluru? Kalyani Motors Private Limited is hiring now. 20 candidates will be hired for this role. The pay goes up to ₹18,000/month. Great for first-time job seekers.

In the employer’s words

The Customer Care Executive Is Responsible For Managing Customer Inquiries, Coordinating Service Appointments, And Ensuring High Levels Of Satisfaction. You Will Act As A Liaison Between The Customer And The Technical/Sales Teams To Resolve Issues And Maintain The Brands Reputation. Type : Inbound, Outbound | Languages : Kannada, English

Pay and perks

Salary: ₹15,000 – ₹18,000 per month, based on skills and experience.

Skills and qualifications

• Ideal for freshers starting their career
• Education: 12th Pass
• Good knowledge of English, Inbound, Kannada and Outbound
• Female Only
• Basic English
• Freshers can apply
• Type: Inbound, Outbound
• Languages: Kannada, English

What you will do

As a Customer Care Executive, your work will include:

• You will log every interaction and its outcome in the support system.
• You will follow call scripts and update customers on ticket status.
• Meet quality, call-handling and satisfaction targets
• You will escalate complex cases to the right team within the SLA.
• You will identify upsell opportunities where relevant.
• You'll handle inbound and outbound customer calls, chats or emails.

Quick facts

• Location: Raja Rajeshwari Nagar, Bengaluru, Karnataka
• Shift: 9:15 AM - 6:15 PM | Monday to Saturday
• Employment type: Full time
• Work type: On-site
• Vacancies: 20
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Kalyani Motors Private Limited reviews applications regularly.