Customer Care Executive

Kamal Gulati is hiring a Customer Care Executive in Dwarka, Delhi. The pay goes up to ₹15,000/month. 2 candidates will be hired for this role.

In the employer’s words

This Job Includes Customer Calls, Technician Coordination, Payment Follow-Up Etc. Only Apply If You Are Comfortable Handling Calls. 1 - 2 Years Experience Compulsory. | Languages : English, Hindi, Punjabi

Salary

The salary for this role is ₹10,000 – ₹15,000 per month.

Skills and qualifications

• 1 to 2 years of experience in a similar role
• 12th Pass or equivalent
• Good knowledge of English, Hindi and Punjabi
• Basic English
• 1 - 2 Years Experience Compulsory.
• Languages: English, Hindi, Punjabi
• You are calm under pressure and customer-first

Day-to-day work

As a Customer Care Executive, your work will include:

• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy.
• You will follow call scripts and update customers on ticket status.

Job at a glance

• Work location: Dwarka, Delhi, Delhi
• Job type: Full time
• Openings: 2
• Working hours: 09:30 am - 6:30 pm | Monday to Saturday
• Interview: 11:00 am - 4:00 pm | Monday to Friday
• Work mode: Work from office

If this job suits you, apply now — shortlisted candidates will be contacted by Kamal Gulati.