Banking Collection Emi Process

Kanika Enterprises has an opening for a Banking Collection Emi Process based in Thane West, Mumbai. There are 28 open positions. Salary is up to ₹30,000/month. Great for first-time job seekers.

Employer’s description

Banking Collection And Recovery Process / Emi Collection On Call / Work Form Office / Dra And Non Dra Tele Callers Wellcome / Freshers And Experience / 2 Min Walking Form Thane Station / Office Time 9.30Am To 6.30Pm /Sunday Off / More Details Call Me.

Compensation

You will be paid ₹15,000 – ₹30,000 per month.

What you will do

• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant.
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status

Requirements

• Open to freshers
• Education: Below 10th
• Good knowledge of Hindi and English, CRM tools, Complaint handling and Typing speed
• No English required
• Freshers can apply
• You are customer-first and calm under pressure

Position details

• Location: Thane West, Mumbai, Maharashtra
• Job type: Full time
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 28
• Work type: Office-based
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Click Apply to send your profile to Kanika Enterprises. It takes less than a minute.