Senior Tele Caller

Karma Financial & Property Consultancy Services (Karma Financial & Property Consultancy Services is hiring a Senior Tele Caller in Ghatkopar, Mumbai. The team is filling 10 vacancies. Salary is up to ₹25,000/month.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. 1 - 2 Years Experience Compulsory. | Type : Sales | Preferred Experience In : Real Estate, Real Estate | Languages : Marathi, Hindi, English

Compensation

You will be paid ₹20,000 – ₹25,000 per month.

Day-to-day work

In this role, you will:

• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA
• You'll meet quality, call-handling and satisfaction targets.
• Resolve queries and complaints with patience and accuracy

Requirements

• 1–2 years of relevant experience
• Minimum qualification: 12th Pass
• Skills: English, Hindi, Marathi, Real Estate, Sales
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Sales
• Preferred Experience In: Real Estate, Real Estate
• Languages: Marathi, Hindi, English
• A customer-first, polite attitude

Job at a glance

• Job location: Ghatkopar, Mumbai, Maharashtra
• Work mode: Office-based
• Job type: Full time
• Openings: 10
• Interview: 11:00 AM - 2:00 PM | Monday to Saturday
• Shift: 10:00 AM - 7:00 PM | Tuesday to Sunday

Ready to start? Upload your resume and apply to Karma Financial & Property Consultancy Services (Karma Financial & Property Consultancy Services today.