Telecaller

Kataria Insurance Company is looking for a Telecaller to join its team in Marine Lines, Mumbai. Salary is up to ₹27,000/month.

Employer’s description

Looking For A Telecaller, Who Can Do Telesales And Insurance Renewal Calling. 1 - 2 Years Experience Compulsory. | Type : Outbound, Sales | Languages : English, Tamil, Hindi

Salary

Salary: ₹17,000 – ₹27,000 per month, based on skills and experience.

Requirements

• 1 to 2 years of experience in a similar role
• Minimum qualification: 12th Pass
• Good knowledge of English, Hindi, Outbound, Sales and Tamil
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Outbound, Sales
• Languages: English, Tamil, Hindi
• Someone calm under pressure and polite

Day-to-day work

Here is what a typical day looks like:

• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system
• You will follow call scripts and update customers on ticket status.
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy

Position details

• Location: Marine Lines, Mumbai, Maharashtra
• Job type: Full time
• Work type: Work from office
• Working hours: 10:30am to 7:30PM (Monday to Saturday)
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 1

If this job suits you, apply now — shortlisted candidates will be contacted by Kataria Insurance Company.