Customer Care Executive

Start your next role as a Customer Care Executive with Kayakalp Healthcare LLP in Badarpur, Delhi. The team is filling 10 vacancies. You can earn up to ₹25,000/month.

In the employer’s words

Handle Inbound And Outbound Customer Calls Professionally, Resolve Customer Queries Related To Services/Products, Maintain Proper Call Records And Update Crm Systems, Follow Up With Customers To Ensure Resolution, Achieve Daily/Weekly Performance Targets, Provide Accurate Information And Solutions To Customers. More Than 2 Years Experience Compulsory. | Type : Inbound, Outbound, Domestic, International

Your responsibilities

Here is what a typical day looks like:

• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets.

What we are looking for

• At least 2 years of relevant experience
• 12th Pass or equivalent
• Skills: Domestic, Inbound, International, Outbound
• Good English
• More Than 2 Years Experience Compulsory.
• Type: Inbound, Outbound, Domestic, International

Salary

You will be paid ₹15,000 – ₹25,000 per month.

Job at a glance

• Location: Badarpur, Delhi, Delhi
• Job type: Full time
• Shift: 9:00 AM - 5:30 PM
• Openings: 10
• Work type: Office-based
• Interview timings: 10:30 AM - 12:30 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Kayakalp Healthcare LLP reviews applications regularly.