Customer Care Executive

Looking for a Customer Care Executive role in Sector 17 - Faridabad, Delhi? Kayakalp Healthcare LLP is hiring now. 20 candidates will be hired for this role. The pay goes up to ₹19,000/month. Freshers can apply.

Note from the employer

Your Job Responsibilities Include Interacting With Patient Who Call Regarding Queries In Appointment Booking, Online Consultation & Online Medicine Order Thereby Ensuring Resales As Well The Trainings For The Same Will Also Be Provided .You Have To Make Or Answer The Calls And Provide Solutions Accordingly. Type : Inbound, Outbound, Domestic, International, Sales | Languages : Hindi, English

Requirements

• Freshers are welcome to apply
• Minimum qualification: 12th Pass
• Good knowledge of Domestic, English, Hindi, Inbound, International, Outbound and Sales
• Basic English
• Freshers can apply
• Type: Inbound, Outbound, Domestic, International, Sales
• Languages: Hindi, English
• Someone customer-first and polite

Pay and perks

Compensation: ₹13,200 – ₹19,000 per month.

Key responsibilities

Your main tasks will be to:

• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails.
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system

Job details

• Location: Sector 17 - Faridabad, Delhi, Delhi
• Work type: Work from office
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Shift: 9:00 AM - 5:30 PM | Monday to Saturday
• Openings: 20

If this job suits you, apply now — shortlisted candidates will be contacted by Kayakalp Healthcare LLP.