Team Leader

Join Kaycomm Realty Llp as a Team Leader in Lower Parel, Mumbai. 5 candidates will be hired for this role. You can earn up to ₹30,000/month.

In the employer’s words

Monitor And Review Team Performance And Provide Feedback For Improvement. Ensure Adherence To Collection Processes, Company Policies, And Compliance Guidelines. Handle Escalated Cases And Provide Solutions To Complex Customer Issues. Prepare Daily/Weekly/Monthly Reports Using Advanced Excel Tools. Coordinate With Other Departments. 1 - 2 Years Experience Compulsory. | Type : Sales | Marketing | Languages : Marathi, Hindi, English

What the job involves

In this role, you will:

• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA.

Who can apply

• 1–2 years of relevant experience
• Minimum qualification: Graduate
• Skills: English, Hindi, Marathi, Marketing, Sales
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Sales
• Marketing
• Languages: Marathi, Hindi, English

Pay and perks

The salary for this role is ₹25,000 – ₹30,000 per month.

Job details

• Job location: Lower Parel, Mumbai, Maharashtra
• Vacancies: 5
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: On-site
• Employment type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Click Apply to send your profile to Kaycomm Realty Llp. It takes less than a minute.