Team Leader (Tl)

Kaycomm Realty Llp is hiring a Team Leader (Tl) in Thane West, Mumbai. The pay goes up to ₹35,000/month. 5 candidates will be hired for this role.

Note from the employer

Lead, Mentor, And Motivate A Team Of Real Estate Sales Executivesset Sales Targets And Ensure Team Achievement On A Monthly/Quarterly Basisdevelop And Implement Effective Sales Strategies And Plansmonitor Team Performance And Provide Regular Feedback And Training Handle High-Value Client Interactions And Negotiations. 1 - 2 Years Experience Compulsory. | Languages : Marathi, Hindi, English | Preferred Experience In : Real Estate

Eligibility

• 1 to 2 years of experience in a similar role
• 12th Pass or equivalent
• Comfortable with English, Hindi, Marathi, Real Estate
• Basic English
• 1 - 2 Years Experience Compulsory.
• Languages: Marathi, Hindi, English
• Preferred Experience In: Real Estate

Your responsibilities

In this role, you will:

• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant
• You'll follow call scripts and update customers on ticket status.
• Escalate complex cases to the right team within the SLA.
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system

Pay and perks

The salary for this role is ₹25,000 – ₹35,000 per month.

Job details

• Location: Thane West, Mumbai, Maharashtra
• Timings: 10:30 AM - 07:30 PM |
• Interview: 11:00 AM - 4:00 PM |
• Employment type: Full time
• Openings: 5
• Work mode: On-site

If this job suits you, apply now — shortlisted candidates will be contacted by Kaycomm Realty Llp.