Work From Home - International Bpo Executive

Keyspace Group is hiring a Work From Home - International Bpo Executive in remote. Salary is up to ₹40,000/month. 5 candidates will be hired for this role.

Employer’s description

Handle Outbound Or Inbound Calls To Interact With International Customers. Address Queries, Provide Product Or Service Information, And Resolve Issues Promptly. Adapt To Different Cultural Nuances And Maintain Professionalism In Communication. 1 - 2 Years Experience Compulsory. | Type : International, Sales, Outbound, Inbound | Languages : English

What you will do

• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets
• You will escalate complex cases to the right team within the SLA.
• Log every interaction and its outcome in the support system
• You'll follow call scripts and update customers on ticket status.

Candidate profile

• 1–2 years of relevant experience
• Education: 12th Pass
• Good knowledge of English, Inbound, International, Outbound and Sales
• Good English
• Work from home
• 1 - 2 Years Experience Compulsory.
• Type: International, Sales, Outbound, Inbound
• Languages: English
• Someone customer-first and polite

Pay and perks

The salary for this role is ₹35,000 – ₹40,000 per month.

Quick facts

• Job location: remote
• Work type: Fully remote
• Employment type: Full time
• Interview: ANY TIME
• Openings: 5
• Timings: 12:30 PM - 9:30 PM | 6 days a week | Week day off

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