Senior Telecaller

A new Senior Telecaller role is open at Keyul Enterprise, GTB Nagar, Mumbai. There are 2 open positions. The pay goes up to ₹30,000/month.

In the employer’s words

Handling Inbound Calls And Converting Leads Into Sales Order. Understanding The Customer Requirement And Suggesting Properly Solution For The Same. More Than 2 Years Experience Compulsory. | Type : Sales, Inbound, Outbound, International | Languages : Telugu, Kannada | Preferred Experience In : Real Estate

Roles and responsibilities

Your main tasks will be to:

• Meet quality, call-handling and satisfaction targets
• You'll follow call scripts and update customers on ticket status.
• Log every interaction and its outcome in the support system.
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails.
• Identify upsell opportunities where relevant

Salary and benefits

You will be paid ₹25,000 – ₹30,000 per month.

Eligibility

• At least 2 years of relevant experience
• Minimum qualification: 12th Pass
• Skills: Inbound, International, Kannada, Outbound, Real Estate, Sales, Telugu
• Basic English
• More Than 2 Years Experience Compulsory.
• Type: Sales, Inbound, Outbound, International
• Languages: Telugu, Kannada
• Preferred Experience In: Real Estate
• Someone patient and polite

Quick facts

• Job location: GTB Nagar, Mumbai, Maharashtra
• Work mode: Work from office
• Employment type: Full time
• Openings: 2
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday

Click Apply to send your profile to Keyul Enterprise. It takes less than a minute.