Phone Banking Officer

Join Khushi Sunny Khutia (Careervalues) as a Phone Banking Officer in Airoli, Mumbai. There are 30 open positions. You can earn up to ₹30,000/month.

In the employer’s words

"*Banking Profile* Handling Of Inbound Calls Received From Customers Enquiring On Their Account, Product Or Process Related Information. Service Customers On Their Banking Related Enquiries. To Meet The Customer Satisfaction Parameters And Meet The Defined Service Standards. Satisfactorily. Type : Outbound, Inbound, Sales, Domestic | Languages : English

What you will do

In this role, you will:

• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets

Candidate profile

• No prior experience needed — freshers can apply
• Education: 12th Pass
• Good knowledge of Domestic, English, Inbound, Outbound and Sales
• Basic English
• Freshers can apply
• Type: Outbound, Inbound, Sales, Domestic
• Languages: English

Pay and perks

Salary: ₹20,000 – ₹30,000 per month, based on skills and experience.

Position details

• Location: Airoli, Mumbai, Maharashtra
• Work mode: Office-based
• Vacancies: 30
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time

Ready to start? Upload your resume and apply to Khushi Sunny Khutia (Careervalues) today.