Telecaller Inbound

Khushi Sunny Khutia (Careervalues) wants to bring on a Telecaller Inbound for its Andheri East, Mumbai team. The team is filling 30 vacancies. Freshers can apply. The pay goes up to ₹32,000/month.

In the employer’s words

*Banking Profile* Handling Of Inbound Calls Received From Customers Enquiring On Their Account, Product Or Process Related Information. Service Customers On Their Banking Related Enquiries. To Meet The Customer Satisfaction Parameters And Meet The Defined Service Standards. Satisfactorily. Type : Inbound, Sales, Domestic, Outbound | Languages : English | Preferred Experience In : Real Estate

What you will do

• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status

Salary

Compensation: ₹15,000 – ₹32,000 per month.

Candidate profile

• No prior experience needed — freshers can apply
• 12th Pass or equivalent
• Skills: Domestic, English, Inbound, Outbound, Real Estate, Sales
• Basic English
• Freshers can apply
• Type: Inbound, Sales, Domestic, Outbound
• Languages: English
• Preferred Experience In: Real Estate
• A calm under pressure, polite attitude

Job at a glance

• Work location: Andheri East, Mumbai, Maharashtra
• Vacancies: 30
• Work mode: Office-based
• Job type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday

Click Apply to send your profile to Khushi Sunny Khutia (Careervalues). It takes less than a minute.