Customer Relationship Executive (Cr...

Start your next role as a Customer Relationship Executive (Cr... with Kingcraft Industries in Virar East, Mumbai. Salary is up to ₹20,000/month. There are 2 open positions. No experience? You can still apply.

In the employer’s words

Manage And Update Leads From Indiamart And Tradeindia Platformsrespond To Customer Inquiries Via Call, Email, And Whatsappprepare And Share Quotations With Clientsfollow Up Regularly To Close Sales Opportunitiesmaintain Customer Database And Track Lead Statusbuild Strong Customer Relationships And Handle Queriesdevelop And Implement Sales Str. Marketing | Languages : Gujarati, Marathi, Hindi, English

Candidate profile

• Freshers are welcome to apply
• Minimum qualification: Graduate
• Skills: English, Gujarati, Hindi, Marathi, Marketing
• Female Only
• Good English
• Freshers can apply
• Marketing
• Languages: Gujarati, Marathi, Hindi, English

Salary and benefits

The salary for this role is ₹15,000 – ₹20,000 per month.

Roles and responsibilities

• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant

Job at a glance

• Job location: Virar East, Mumbai, Maharashtra
• Employment type: Full time
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 2
• Work mode: On-site
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Kingcraft Industries today.