Floor Manager

Kiran Suzuki has an opening for a Floor Manager based in Thane West, Mumbai. The pay goes up to ₹28,000/month.

Employer’s description

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. More Than 2 Years Experience Compulsory. | Type : Sales | Marketing | Languages : Hindi, English, Marathi

Skills and qualifications

• At least 2 years of relevant experience
• Education: 12th Pass
• Comfortable with English, Hindi, Marathi, Marketing, Sales
• Basic English
• More Than 2 Years Experience Compulsory.
• Type: Sales
• Marketing
• Languages: Hindi, English, Marathi
• A customer-first, calm under pressure attitude

What you will do

As a Floor Manager, your work will include:

• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails.
• Identify upsell opportunities where relevant

What you get

You will be paid ₹20,000 – ₹28,000 per month.

Job details

• Job location: Thane West, Mumbai, Maharashtra
• Timings: One Weekly Off
• Vacancies: 1
• Work mode: Work from office
• Interview timings: WALK-IN INTERVIEW | 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time

If this job suits you, apply now — shortlisted candidates will be contacted by Kiran Suzuki.