Customer Care Executive

Join Kmp Freight Private Limited as a Customer Care Executive in Gerugambakkam, Chennai. Salary is up to ₹20,000/month.

Note from the employer

Lead Client Operations For Overseas Bookings, Documentation, Relationship Management Via Email/Phone. Manage System Processes, Pricing Support, Mentor Team. Excellent English And Leadership Skills Essential. Dynamic Logistics Role Offering Substantial Career Growth And Long-Term Stability For Committed Professionals In Our Expanding Organization. 1 - 2 Years Experience Compulsory. | Languages : Hindi, English

Pay and perks

Compensation: ₹18,000 – ₹20,000 per month.

What you will do

In this role, you will:

• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy
• You'll follow call scripts and update customers on ticket status.

Who can apply

• 1 to 2 years of experience in a similar role
• 12th Pass or equivalent
• Good knowledge of English and Hindi
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Languages: Hindi, English
• You are patient and calm under pressure

Position details

• Job location: Gerugambakkam, Chennai, Tamil Nadu
• Openings: 1
• Timings: We seek a genuinely committed, responsible, and career-focused professional to join our Customer Service and Pricing tea
• Work type: On-site
• Interview: Please call 9962200441 to schedule an interview. Online applications will not be considered. Strong written and spoken English, eager to learn and take on responsibilities, dependable and committed to
• Job type: Full time

Interested? Apply now on BetterJobs with your resume — Kmp Freight Private Limited reviews applications regularly.