Business Development Executive (B2C...

A new Business Development Executive (B2C... role is open at Knowledge Acad, Dadar West, Mumbai. No experience? You can still apply. 4 candidates will be hired for this role. You can earn up to ₹30,000/month.

Employer’s description

Generate Leads Through Calling And Follow Ups Research And Identify Prospective Students And Generate Interest In Online Courses And Services Contact Potential Students Via Phone To Establish Rapport And Convert Leads Into Enrolments Market Designated Courses To Leads Generated Through Marketing And Other Sources Connect And Follow Up. Type : Outbound, Domestic, Sales | Languages : Marathi, Hindi, English

What you will do

Your main tasks will be to:

• Escalate complex cases to the right team within the SLA
• You will meet quality, call-handling and satisfaction targets.
• Identify upsell opportunities where relevant.
• You'll follow call scripts and update customers on ticket status.
• Log every interaction and its outcome in the support system
• You will resolve queries and complaints with patience and accuracy.

Compensation

Compensation: ₹15,000 – ₹30,000 per month.

Skills and qualifications

• No prior experience needed — freshers can apply
• Education: 12th Pass
• Skills: Domestic, English, Hindi, Marathi, Outbound, Sales
• Good English
• Freshers can apply
• Type: Outbound, Domestic, Sales
• Languages: Marathi, Hindi, English

Job at a glance

• Job location: Dadar West, Mumbai, Maharashtra
• Job type: Full time
• Timings: 10:00 AM - 07:00 PM | Monday to Saturday
• Openings: 4
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Work from office

If this job suits you, apply now — shortlisted candidates will be contacted by Knowledge Acad.