Senior Telesales Consultant

Knowledge Acad wants to bring on a Senior Telesales Consultant for its Dadar West, Mumbai team. Salary is up to ₹35,000/month. Freshers can apply. There are 3 open positions.

Note from the employer

Generate Leads Through Calling And Follow-Ups Research And Identify Prospective Students And Generate Interest In Online Courses And Services Contact Potential Students Via Phone To Establish Rapport And Convert Leads Into Enrolments Market Designated Courses To Leads Generated Through Marketing And Other Sources. Languages : Hindi, Marathi, English

Roles and responsibilities

• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant
• You will resolve queries and complaints with patience and accuracy.
• Follow call scripts and update customers on ticket status

Compensation

Compensation: ₹20,000 – ₹35,000 per month.

What we are looking for

• Open to freshers
• Minimum qualification: 12th Pass
• Good knowledge of English, Hindi and Marathi
• Good English
• Freshers can apply
• Languages: Hindi, Marathi, English
• Someone calm under pressure and polite

Job at a glance

• Job location: Dadar West, Mumbai, Maharashtra
• Vacancies: 3
• Timings: 10:00 AM - 07:00 PM | Monday to Saturday
• Work mode: Office-based
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time

Click Apply to send your profile to Knowledge Acad. It takes less than a minute.