Telecaller Outbound

Knowledge Acad has an opening for a Telecaller Outbound based in Dadar West, Mumbai. Freshers can apply. There are 5 open positions. Salary is up to ₹30,000/month.

Employer’s description

Generate Leads Through Calling And Follow-Ups Research And Identify Prospective Students And Generate Interest In Online Courses And Services Contact Potential Students Via Phone To Establish Rapport And Convert Leads Into Enrolments Market Designated Courses. Languages : Kannada, Tamil, Telugu, Marathi, Hindi, English

Candidate profile

• No prior experience needed — freshers can apply
• Minimum qualification: 12th Pass
• Comfortable with English, Hindi, Kannada, Marathi, Tamil, Telugu
• Basic English
• Freshers can apply
• Languages: Kannada, Tamil, Telugu, Marathi, Hindi, English
• A polite, patient attitude

Compensation

You will be paid ₹15,000 – ₹30,000 per month.

Your responsibilities

• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system.
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails

Quick facts

• Work location: Dadar West, Mumbai, Maharashtra
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 10:00 AM - 07:00 PM | Monday to Saturday
• Vacancies: 5
• Work type: Office-based
• Job type: Full time

Interested? Apply now on BetterJobs with your resume — Knowledge Acad reviews applications regularly.