Telesales Executive

Knowledge Acad has an opening for a Telesales Executive based in Dadar West, Mumbai. The team is filling 5 vacancies. Salary is up to ₹35,000/month.

In the employer’s words

Generate Leads Through Calling And Follow-Ups Research And Identify Prospective Students And Generate Interest In Online Courses And Services Contact Potential Students Via Phone To Establish Rapport And Convert Leads Into Enrolments Market Designated Courses. Languages : Marathi, Hindi, English | Preferred Experience In : Real Estate

Who can apply

• No prior experience needed — freshers can apply
• Education: 12th Pass
• Good knowledge of English, Hindi, Marathi and Real Estate
• Good English
• Freshers can apply
• Languages: Marathi, Hindi, English
• Preferred Experience In: Real Estate

Salary and benefits

Salary: ₹20,000 – ₹35,000 per month, based on skills and experience.

What the job involves

• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant

Job at a glance

• Location: Dadar West, Mumbai, Maharashtra
• Vacancies: 5
• Shift: 10:00 AM - 7:00 PM | Monday to Saturday
• Work type: Office-based
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time

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