Telesales

Join Knowledge Acad as a Telesales in Dadar West, Mumbai. No experience? You can still apply. The pay goes up to ₹30,000/month. 6 candidates will be hired for this role.

Employer’s description

Connect With Prospective Students/Candidates Over Phone Calls. Explain Details Of Educational Programs Such As Graduation, Post-Graduation, And Mba. Provide Complete Information About: Course Structure Fee Structure Available Specializations University/Institute Details Understand The Candidates Educational Background And Career Goals. Type : Sales, Outbound | Marketing | Languages : Marathi, Hindi, English

Skills and qualifications

• No prior experience needed — freshers can apply
• Minimum qualification: 12th Pass
• Comfortable with English, Hindi, Marathi, Marketing, Outbound, Sales
• Basic English
• Freshers can apply
• Type: Sales, Outbound
• Marketing
• Languages: Marathi, Hindi, English
• You are polite and calm under pressure

Key responsibilities

In this role, you will:

• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails

Salary

Salary: ₹15,000 – ₹30,000 per month, based on skills and experience.

Position details

• Job location: Dadar West, Mumbai, Maharashtra
• Job type: Full time
• Openings: 6
• Timings: 10:00 AM - 07:00 PM | Monday to Saturday
• Work mode: Work from office
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Knowledge Acad.