Fundraising Team Lead

Kokan kala va Shikshan Vikas Sanstha is looking for a Fundraising Team Lead to join its team in Dadar East, Mumbai. There are 3 open positions. You can earn up to ₹25,000/month.

Employer’s description

Tele Fundraising Team Leader Roles & Responsibilitiesmanaging And Leading The Tele Fundraising Teammonitoring Daily Calling Activities And Team Performancemotivating The Team To Achieve Fundraising Targetscoordinating With Team Members For Smooth Workflow And Donor Follow-Upshandling Donor Communication And Ensuring Proper Fund Collection Process. More Than 2 Years Experience Compulsory. | Languages : Marathi, Hindi, English

Day-to-day work

As a Fundraising Team Lead, your work will include:

• Escalate complex cases to the right team within the SLA.
• Meet quality, call-handling and satisfaction targets
• You'll log every interaction and its outcome in the support system.
• Resolve queries and complaints with patience and accuracy

Requirements

• 2+ years of experience in a similar role
• Education: Graduate
• Good knowledge of English, Hindi and Marathi
• Female Only
• Basic English
• More Than 2 Years Experience Compulsory.
• Languages: Marathi, Hindi, English
• You are customer-first and calm under pressure

Pay and perks

The salary for this role is ₹20,000 – ₹25,000 per month.

Quick facts

• Location: Dadar East, Mumbai, Maharashtra
• Openings: 3
• Employment type: Full time
• Work type: Work from office
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Kokan kala va Shikshan Vikas Sanstha today.