Hindi Telesales

Start your next role as a Hindi Telesales with Kokan kala va Shikshan Vikas Sanstha in Dadar East, Mumbai. The pay goes up to ₹15,000/month. There are 3 open positions.

Note from the employer

Explain Our Organizations Upcoming Events, Social Activities, And Projects To Potential Donors And Encourage Contributions. Build And Maintain Positive Relationships With Donors Through Effective Communication And Follow-Ups. Maintain And Update Donor Records, Reports, And Daily Performance Data In Excel. Work Towards Achieving Individual. 1 - 2 Years Experience Compulsory. | Languages : Malayalam, Gujarati, Tamil, Telugu, Bengali, Kannada, Punjabi, Hindi

Eligibility

• 1 to 2 years of experience in a similar role
• 12th Pass or equivalent
• Comfortable with Bengali, Gujarati, Hindi, Kannada, Malayalam, Punjabi, Tamil, Telugu
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Languages: Malayalam, Gujarati, Tamil, Telugu, Bengali, Kannada, Punjabi, Hindi
• Someone calm under pressure and customer-first

Compensation

Salary: ₹10,000 – ₹15,000 per month, based on skills and experience.

Roles and responsibilities

Your main tasks will be to:

• Identify upsell opportunities where relevant
• You'll follow call scripts and update customers on ticket status.
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA

Job details

• Job location: Dadar East, Mumbai, Maharashtra
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 3
• Work type: On-site
• Job type: Full time

Click Apply to send your profile to Kokan kala va Shikshan Vikas Sanstha. It takes less than a minute.