Senior Tele Caller

Join Kokan kala va Shikshan Vikas Sanstha as a Senior Tele Caller in Dadar East, Mumbai. Salary is up to ₹25,000/month. 5 candidates will be hired for this role.

Employer’s description

Explain Our Organizations Upcoming Events, Social Activities, And Projects To Potential Donors And Encourage Contributions.* Build And Maintain Positive Relationships With Donors Through Effective Communication And Follow-Ups.* Maintain And Update Donor Records, Reports, And Daily Performance Data I. 1 - 2 Years Experience Compulsory. | Type : Sales

Pay and perks

The salary for this role is ₹15,000 – ₹25,000 per month.

Day-to-day work

Here is what a typical day looks like:

• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA

What we are looking for

• 1 to 2 years of experience in a similar role
• Minimum qualification: 12th Pass
• Skills: Sales
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Sales
• A customer-first, polite attitude

Job details

• Location: Dadar East, Mumbai, Maharashtra
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Work mode: Work from office
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 5

Interested? Apply now on BetterJobs with your resume — Kokan kala va Shikshan Vikas Sanstha reviews applications regularly.