Senior Telecaller

A new Senior Telecaller role is open at Kokan Kala Va Shikshan Vikas Sanstha, Dadar East, Mumbai. The team is filling 2 vacancies. You can earn up to ₹25,000/month.

Employer’s description

The Senior Telecaller Is Responsible For Donor Communication, Fundraising Support, Maintaining Follow-Ups, And Helping The Organization Achieve Fundraising Goals Through Effective Calling And Relationship Building. Type : Sales | Languages : Marathi, Hindi, English

Compensation

You will be paid ₹18,000 – ₹25,000 per month.

Skills and qualifications

• Open to freshers
• 12th Pass or equivalent
• Comfortable with English, Hindi, Marathi, Sales
• Female Only
• Basic English
• Freshers can apply
• Type: Sales
• Languages: Marathi, Hindi, English
• A polite, calm under pressure attitude

Key responsibilities

• You'll escalate complex cases to the right team within the SLA.
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails

Quick facts

• Job location: Dadar East, Mumbai, Maharashtra
• Vacancies: 2
• Interview: 10:00 AM - 4:00 PM | Monday to Saturday
• Work type: Office-based
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time

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