Team Leader

Kokan Kala Va Shikshan Vikas Sanstha wants to bring on a Team Leader for its Dadar East, Mumbai team. You can earn up to ₹30,000/month. The team is filling 4 vacancies.

Note from the employer

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. 1 - 2 Years Experience Compulsory. | Languages : Marathi, Hindi, English

Candidate profile

• 1 to 2 years of experience in a similar role
• Graduate or equivalent
• Comfortable with English, Hindi, Marathi
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Languages: Marathi, Hindi, English
• A customer-first, patient attitude

Key responsibilities

• Log every interaction and its outcome in the support system.
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant

Salary and benefits

The salary for this role is ₹22,000 – ₹30,000 per month.

Job details

• Job location: Dadar East, Mumbai, Maharashtra
• Interview timings: 10:00 AM - 4:00 PM | Monday to Saturday
• Openings: 4
• Job type: Full time
• Work type: Office-based
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday

Apply today and take the next step in your career with Kokan Kala Va Shikshan Vikas Sanstha.