Back Office Sales Executive

Join Kokan Ngo as a Back Office Sales Executive in Kalyan West, Mumbai. Salary is up to ₹13,000/month. Great for first-time job seekers. There are 5 open positions.

Note from the employer

Outbound Outreach: Connect With Potential And Existing Donors To Strengthen Our Mission. Storytelling: Share Impactful Stories That Inspire Continued Support. Relationship Management: Handle Queries, Maintain Donor Records, And Nurture Long-Term Trust. Follow-Ups: Ensure Supporters Feel Valued, Informed, And Appreciated. Type : Outbound | Languages : Gujarati, Hindi

Day-to-day work

As a Back Office Sales Executive, your work will include:

• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant
• You will log every interaction and its outcome in the support system.
• Follow call scripts and update customers on ticket status

Salary and benefits

The salary for this role is ₹11,000 – ₹13,000 per month.

Who can apply

• No prior experience needed — freshers can apply
• Minimum qualification: 12th Pass
• Good knowledge of Gujarati, Hindi and Outbound
• Female Only
• Basic English
• Freshers can apply
• Type: Outbound
• Languages: Gujarati, Hindi
• You are customer-first and patient

Position details

• Work location: Kalyan West, Mumbai, Maharashtra
• Openings: 5
• Job type: Full time
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 10:00 AM - 4:00 PM | Monday to Saturday
• Work type: Office-based

If this job suits you, apply now — shortlisted candidates will be contacted by Kokan Ngo.