Telecaller

Kokate Classes is looking for a Telecaller to join its team in Thane West, Mumbai. Great for first-time job seekers. The pay goes up to ₹12,000/month.

Note from the employer

Calling To Parents For Admission.

Requirements

• Ideal for freshers starting their career
• Education: 12th Pass
• Skills: Complaint handling, Typing speed, Hindi and English, Active listening
• Female Only
• No English required
• Freshers can apply

Your responsibilities

Here is what a typical day looks like:

• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails
• You'll log every interaction and its outcome in the support system.
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status.

Pay and perks

Salary: ₹10,000 – ₹12,000 per month, based on skills and experience.

Job at a glance

• Location: Thane West, Mumbai, Maharashtra
• Timings: 3.00 PM to 9.00 PM | Monday to Saturday | day shift
• Openings: 1
• Work mode: Work from office
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Part time

Click Apply to send your profile to Kokate Classes. It takes less than a minute.