Work From Home - Customer Support Executive

A new Work From Home - Customer Support Executive role is open at Konexions Back Office Services Pvt. Ltd., remote. You can earn up to ₹13,000/month. 20 candidates will be hired for this role.

In the employer’s words

*Wfh Available After 30 Days Of Office Working*Process - Swiggy _(Inbound Calling)_Profile - Customer Support Executive Shifts - _Boys - Night Shift_ , _Girls - Day Shift_ *Salary - 11.5K In Hand + 2.5K Incentive+ Overtime Payout - 60Rs/Hours*Location : B-15 Konexions Back Office Services Pvt. Ltd. Noida Sec 57 *Note :* _Direct Wfh Is. 1 - 2 Years Experience Compulsory. | Type : Domestic | Languages : Hindi, English

Key responsibilities

• Meet quality, call-handling and satisfaction targets.
• You'll handle inbound and outbound customer calls, chats or emails.
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system

Compensation

The salary for this role is ₹10,000 – ₹13,000 per month.

Eligibility

• 1–2 years of relevant experience
• 12th Pass or equivalent
• Comfortable with Domestic, English, Hindi
• Male Only
• Basic English
• Work from home
• 1 - 2 Years Experience Compulsory.
• Type: Domestic
• Languages: Hindi, English
• You are customer-first and calm under pressure

Job at a glance

• Work location: remote
• Work mode: Remote (work from home)
• Vacancies: 20
• Employment type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday

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