Account / Relationship Management -...

Konexions Backoffice Services Pvt Ltd wants to bring on an Account / Relationship Management -... for its Chandivali, Mumbai team. The pay goes up to ₹20,000/month. There are 10 open positions.

Note from the employer

Hiring For Airtel Wifi Postpaid B2B Process Position : Vrm (Virtula Relationship Manager) Handle Customer Coordination Through Calls And Virtual Communication.Assist B2B Clients Regarding Airtel Wifi Postpaid Services.Maintain Customer Records And Follow-Ups.Coordinate With Field Teams For Service Updates. 1 - 2 Years Experience Compulsory. | Languages : English

Eligibility

• 1 to 2 years of experience in a similar role
• 12th Pass or equivalent
• Comfortable with English
• Good English
• 1 - 2 Years Experience Compulsory.
• Languages: English
• Someone polite and customer-first

Salary

Salary: ₹15,000 – ₹20,000 per month, based on skills and experience.

What you will do

• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails
• You will meet quality, call-handling and satisfaction targets.

Quick facts

• Location: Chandivali, Mumbai, Maharashtra
• Job type: Full time
• Work type: On-site
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 10
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday

Apply today and take the next step in your career with Konexions Backoffice Services Pvt Ltd.