Relationship Manager

Konexions Backoffice Services Pvt Ltd is hiring a Relationship Manager in Chandivali, Mumbai. You can earn up to ₹25,000/month. There are 30 open positions.

Employer’s description

Build And Maintain Strong Relationships With Clients To Ensure Satisfaction And Retention. Provide Solutions To Client Challenges And Maximize Account Value. Monitor Account Performance And Prepare Regular Progress Reports For Stakeholders. 1 - 2 Years Experience Compulsory. | Skills Needed : Email | Advanced Excel

Day-to-day work

• You will identify upsell opportunities where relevant.
• You'll handle inbound and outbound customer calls, chats or emails.
• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA
• You'll follow call scripts and update customers on ticket status.

Candidate profile

• 1 to 2 years of experience in a similar role
• Education: 12th Pass
• Skills: Advanced Excel, Email
• Good English
• 1 - 2 Years Experience Compulsory.
• Skills Needed: Email
• Advanced Excel
• You are polite and patient

Pay and perks

Compensation: ₹15,000 – ₹25,000 per month.

Quick facts

• Location: Chandivali, Mumbai, Maharashtra
• Vacancies: 30
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: Work from office

If this job suits you, apply now — shortlisted candidates will be contacted by Konexions Backoffice Services Pvt Ltd.