Senior Telecaller

Koniwala matrimonial is looking for a Senior Telecaller to join its team in Malad West, Mumbai. Salary is up to ₹23,000/month. The team is filling 3 vacancies. Great for first-time job seekers.

In the employer’s words

Build And Maintain Strong Relationships With Clients To Ensure Satisfaction And Retention. Provide Solutions To Client Challenges And Maximize Account Value. Monitor Account Performance And Prepare Regular Progress Reports For Stakeholders. Languages : English, Hindi

Salary

Salary: ₹15,000 – ₹23,000 per month, based on skills and experience.

Roles and responsibilities

• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status

Requirements

• Ideal for freshers starting their career
• 12th Pass or equivalent
• Skills: English, Hindi
• Basic English
• Freshers can apply
• Languages: English, Hindi
• A customer-first, polite attitude

Job at a glance

• Work location: Malad West, Mumbai, Maharashtra
• Employment type: Full time
• Vacancies: 3
• Work type: Work from office
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Click Apply to send your profile to Koniwala matrimonial. It takes less than a minute.