Customer Care Executive

Konvio Private Limited is looking for a Customer Care Executive to join its team in Sahibabad - Ghaziabad, Delhi. The team is filling 5 vacancies. Salary is up to ₹13,000/month.

Employer’s description

Feedback, Installation Follow-Up, Issue Resolve. Languages : Hindi, English

Skills and qualifications

• Open to freshers
• 12th Pass or equivalent
• Comfortable with English, Hindi
• Basic English
• Freshers can apply
• Languages: Hindi, English
• Someone calm under pressure and polite

Compensation

The salary for this role is ₹10,000 – ₹13,000 per month.

Your responsibilities

As a Customer Care Executive, your work will include:

• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant

Job at a glance

• Job location: Sahibabad - Ghaziabad, Delhi, Delhi
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 5
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Work type: Work from office

Apply today and take the next step in your career with Konvio Private Limited.