Customer Care Executive

Korgen Environnement Private Limited is hiring a Customer Care Executive in Kodambakkam, Chennai. You can earn up to ₹20,000/month. 2 candidates will be hired for this role.

Employer’s description

Answering Incoming Calls. Attending To Customer Enquiries. Coordinating With Accounts For Order Execution. Vendor Coordination. Sharing Reports On Key Responsibilities. Responding To Customer Mails. More Than 2 Years Experience Compulsory. | Type : Inbound | Languages : English, Tamil

Day-to-day work

Your main tasks will be to:

• Escalate complex cases to the right team within the SLA
• You'll follow call scripts and update customers on ticket status.
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy

Requirements

• At least 2 years of relevant experience
• 12th Pass or equivalent
• Good knowledge of English, Inbound and Tamil
• Female Only
• Basic English
• More Than 2 Years Experience Compulsory.
• Type: Inbound
• Languages: English, Tamil
• Someone patient and polite

Pay and perks

The salary for this role is ₹16,000 – ₹20,000 per month.

Job at a glance

• Location: Kodambakkam, Chennai, Tamil Nadu
• Work type: Office-based
• Employment type: Full time
• Openings: 2
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Apply today and take the next step in your career with Korgen Environnement Private Limited.