Telecaller

Kotak Life Insurance is looking for a Telecaller to join its team in Ghatkopar East, Mumbai. 2 candidates will be hired for this role. You can earn up to ₹16,000/month.

Employer’s description

Experience Must Of Telecalling In Insurance, Call The Data And Fix Appointments For Health Insurance Policy. 1 - 2 Years Experience Compulsory. | Type : Mutual Funds

Roles and responsibilities

• Follow call scripts and update customers on ticket status
• You will meet quality, call-handling and satisfaction targets.
• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA
• You'll handle inbound and outbound customer calls, chats or emails.
• Log every interaction and its outcome in the support system

Salary

You will be paid ₹12,000 – ₹16,000 per month.

Who can apply

• 1–2 years of relevant experience
• Minimum qualification: 12th Pass
• Skills: Mutual Funds
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Mutual Funds
• A patient, customer-first attitude

Job at a glance

• Job location: Ghatkopar East, Mumbai, Maharashtra
• Openings: 2
• Shift: 5 hours a day | Monday to Saturday | day shift
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: On-site
• Employment type: Part time

Click Apply to send your profile to Kotak Life Insurance. It takes less than a minute.