Work From Home - Team Coordinator

Join Kotak Life as a Work From Home - Team Coordinator in remote. There are 30 open positions. Salary is up to ₹30,000/month.

Employer’s description

The Ideal Candidate Will Be Responsible For Overseeing All The Areas Of Operations Including Recruitment, Training , Business Operation, Management And Team Leading , Sales And Marketing. Languages : English, Hindi

Skills and qualifications

• Ideal for freshers starting their career
• Minimum qualification: 12th Pass
• Skills: English, Hindi
• Basic English
• Freshers can apply
• Work from home
• Languages: English, Hindi
• You are patient and polite

Pay and perks

The salary for this role is ₹10,000 – ₹30,000 per month.

Key responsibilities

• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant

Position details

• Job location: remote
• Employment type: Full time
• Shift: 09:30 am - 6:30pm | Monday to Saturday
• Interview: 11:00 am - 4:00pm | Monday to Saturday
• Openings: 30
• Work mode: Work from home

If this job suits you, apply now — shortlisted candidates will be contacted by Kotak Life.