Work From Home - Team Leader

Kotak Life has an opening for a Work From Home - Team Leader based in remote. There are 30 open positions. You can earn up to ₹30,000/month. No experience? You can still apply.

Employer’s description

The Ideal Candidate Will Be Responsible For Overseeing All The Areas Of Operations Including Recruitment, Training , Business Operation, Management And Team Leading , Sales And Marketing. Languages : English, Hindi

Candidate profile

• No prior experience needed — freshers can apply
• Minimum qualification: 12th Pass
• Good knowledge of English and Hindi
• Basic English
• Freshers can apply
• Work from home
• Languages: English, Hindi
• You are customer-first and polite

Your responsibilities

As a Work From Home - Team Leader, your work will include:

• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status

Salary and benefits

You will be paid ₹10,000 – ₹30,000 per month.

Job at a glance

• Job location: remote
• Interview: 11:00 am - 4:00pm | Monday to Saturday
• Openings: 30
• Work type: Remote (work from home)
• Employment type: Full time
• Shift: 09:30 am - 6:30pm | Monday to Saturday

Apply today and take the next step in your career with Kotak Life.