Work From Home - Team Leader

Kotak Life is hiring a remote Work From Home - Team Leader — work from anywhere in India. Great for first-time job seekers. Salary is up to ₹70,000/month. 10 candidates will be hired for this role.

Note from the employer

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity.

Candidate profile

• Ideal for freshers starting their career
• Education: Graduate
• Skills: Active listening, Verbal communication, Typing speed, Complaint handling
• Good English
• Freshers can apply
• Work from home
• You are calm under pressure and customer-first

Key responsibilities

• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system
• You'll escalate complex cases to the right team within the SLA.
• Handle inbound and outbound customer calls, chats or emails

Salary

Compensation: ₹20,000 – ₹70,000 per month.

Job at a glance

• Location: remote
• Shift: Flexible hours, part time, full time
• Openings: 10
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Fully remote
• Job type: Full time

Apply today and take the next step in your career with Kotak Life.