Work From Home - Team Leader

Work from home as a Work From Home - Team Leader with Kotak Life. The team is filling 10 vacancies. No experience? You can still apply. The pay goes up to ₹50,000/month.

In the employer’s words

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. Languages : Tamil, English

Compensation

Compensation: ₹20,000 – ₹50,000 per month.

Key responsibilities

• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status

Eligibility

• Freshers are welcome to apply
• 12th Pass or equivalent
• Comfortable with English, Tamil
• Good English
• Freshers can apply
• Work from home
• Languages: Tamil, English

Job at a glance

• Job location: remote
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Work from home
• Vacancies: 10
• Working hours: 10 AM - 5PM
• Employment type: Full time

If this job suits you, apply now — shortlisted candidates will be contacted by Kotak Life.