Telesales Representative

Kotak Mahindra Bank Limited has an opening for a Telesales Representative based in Santacruz East, Mumbai. You can earn up to ₹21,000/month. Freshers can apply. There are 10 open positions.

In the employer’s words

We Are Hiring Telesales Officers To Join Our Team For Kotak Mahindra Bank Personal Loan Products. In This Role, You Will Talk To Customers On The Phone And Help Them Get Personal Loans. Type : Outbound, Sales | Languages : English, Hindi, Marathi

What we are looking for

• No prior experience needed — freshers can apply
• Minimum qualification: Graduate
• Comfortable with English, Hindi, Marathi, Outbound, Sales
• Basic English
• Freshers can apply
• Type: Outbound, Sales
• Languages: English, Hindi, Marathi
• A customer-first, patient attitude

Compensation

You will be paid ₹18,000 – ₹21,000 per month.

Roles and responsibilities

In this role, you will:

• Follow call scripts and update customers on ticket status
• You will meet quality, call-handling and satisfaction targets.
• Log every interaction and its outcome in the support system
• You'll handle inbound and outbound customer calls, chats or emails.
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy

Position details

• Work location: Santacruz East, Mumbai, Maharashtra
• Job type: Full time
• Work mode: On-site
• Interview: 11:00 am - 4:00pm | Monday to Saturday
• Timings: 09.50 am - 7:15pm | Monday to Saturday
• Vacancies: 10

Apply today and take the next step in your career with Kotak Mahindra Bank Limited.