Work From Home - Flexible Part- Time Opportunity For...

Start your next role as a Work From Home - Flexible Part- Time Opportunity For... with Kotak Mahindra Group in remote. The team is filling 30 vacancies. You can earn up to ₹70,000/month.

Employer’s description

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. More Than 2 Years Experience Compulsory. | Languages : Hindi, English

Who can apply

• 2+ years of experience in a similar role
• Minimum qualification: 12th Pass
• Good knowledge of English and Hindi
• No English required
• Work from home
• More Than 2 Years Experience Compulsory.
• Languages: Hindi, English
• A polite, customer-first attitude

What the job involves

As a Work From Home - Flexible Part- Time Opportunity For..., your work will include:

• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status.
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA

Pay and perks

Salary: ₹25,000 – ₹70,000 per month, based on skills and experience.

Position details

• Location: remote
• Job type: Part time
• Openings: 30
• Work type: Work from home
• Timings: 3 hours a day | Monday to Saturday | day shift
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Click Apply to send your profile to Kotak Mahindra Group. It takes less than a minute.