Work From Home - Senior Manager

Kotak Mahindra Group is hiring a Work From Home - Senior Manager in remote. There are 30 open positions. Salary is up to ₹70,000/month. No experience? You can still apply.

In the employer’s words

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. Languages : Hindi, English

Pay and perks

You will be paid ₹40,000 – ₹70,000 per month.

Day-to-day work

• You'll resolve queries and complaints with patience and accuracy.
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status.
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system

Candidate profile

• No prior experience needed — freshers can apply
• Education: 12th Pass
• Good knowledge of English and Hindi
• Basic English
• Freshers can apply
• Work from home
• Languages: Hindi, English

Quick facts

• Work location: remote
• Openings: 30
• Job type: Part time
• Work mode: Work from home
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 3 hours a day | Monday to Saturday | day shift

If this job suits you, apply now — shortlisted candidates will be contacted by Kotak Mahindra Group.